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phenom:selfsupportguide [2020/01/19 05:05]
peopoly
phenom:selfsupportguide [2020/01/29 10:56]
peopoly
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 ====== Self-Support guide ====== ====== Self-Support guide ======
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 +**How to get help**
 +
 +To better help us get you sorted as soon as possible, please provide as much information as you can about your situation. Please provide the following. ​
 +
 +Any photos of failed prints or issues. , especially when it is still on the plate or in the vat? 
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 +A picture of how your LCD looks in the calibration mode. You can start the calibration mode by going into Tool menu on the touch screen. And then press Calibration -> 
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 +The Type of resin 
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 +Environment temperature
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 +Profile settings used in Chitubox (or slicer of your choice)
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 +Support settings used in Chitubox (or slicer of your choice)
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 +A screen capture (picture) of how the model is set up to print in Chitibox (or slicer of your choice)
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 +Making sure the build platform is level to the LCD screen. ​
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 +You can reach out us via [email protected] and at the same time post in our user group on forum.peopoly.net and Facebook user group https://​www.facebook.com/​groups/​2240866646207938
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 +
 +----
 +Frequently asked questions
  
 Hardware, please follow it in order \\ Hardware, please follow it in order \\
phenom/selfsupportguide.txt ยท Last modified: 2020/01/29 10:56 by peopoly