This document compiles all methods for handling Y-axis motor errors.
If you encounter an X/Y blocked error message either at startup or during printing, please refer to this guide to troubleshoot the issue.
¶ Error Indication:
When the error involves the Y-axis, the right-side LED as shown in the image below will light up red:
¶ Identifying the Issue:
Before performing the following checks and maintenance steps, execute the macro command:
TEST_Y_MOVE ITERATIONS=100 SPEED=600
Please send us a video of the Y-axis motor movement while this macro command is running.
- Check if the Encoder Has Switched to Correction Mode
Please verify that the following DIP switch is in the ON position. If it is OFF, motor initialization will fail.
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Check if the Motor Rotor Coils Have Been Dislodged
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First, power off your printer.
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Then, manually slide the Y-axis.
If you feel significant resistance and notice obvious friction marks on the Y-axis rail surface, it indicates that the Y-axis rotor needs to be replaced.
If the above situation occurs, please email us to replace the Y-axis motor rotor:
support@peopoly.net -
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Check for Encoder Faults
- Observe whether the encoder's indicator LED is functioning normally.
- Inspect the encoder's terminal blocks and wiring for any abnormalities.
- Refer to section 4.2 of this wiki, connect the linearmotorhost to the printer, then move it manually:
Linearmotorhost User Guide
While moving, if corresponding waveform changes occur as shown in the image below, the encoder is functioning properly:
- Observe whether the encoder's indicator LED is functioning normally.
If no waveform changes occur during movement, or the waveform is flat, this indicates an encoder fault.
Once you've determined that the encoder is faulty, please contact us at support@peopoly.net to replace the Y-axis encoder.